Family Room - Agnello 1

GENERAL TERMS AND CONDITIONS FOR BOOKING

The terms and conditions set out below will apply to all bookings, for the entire period of stay, and for all occupants of the booked property.

1. Duration, Check-in, Withdrawal
1.1 The duration of the stay will correspond to the check-in/check-out dates.
1.2 Check-in is available from 3:00 PM to 10:00 PM. Completing the Guest Portal is mandatory in order to best organize your arrival and welcome you to our apartments. Please note that, by law, it is required to register the ID documents of all guests. If documents are not provided, we will not be able to grant access to the apartment.
1.3 For the cancellation of your booking, you must refer to your booking voucher, where the cancellation conditions based on the chosen rate are listed.

2. Payment, Apartment Assignment, Stay Inside the Apartment, and Guest Obligations Regarding It, Utility Costs
2.1 After booking, a voucher will be generated showing the rental costs, the Property Manager's services invoiced to the tenant, the final cleaning costs invoiced by the landlord, the cleaning components relating to linens invoiced by the Property Manager, and the tourist taxes.
2.2 Only the number of people the apartment can accommodate (including children), as indicated in the online descriptive sheet, may stay inside the apartment. When booking, you must communicate the number of people who will stay with you in the apartment. After booking, by completing the check-in procedure or upon arrival with the assistance of Brera Management srl staff, you must provide us with the personal details and identity document number of the main guest and the personal details of the remaining guests, if present, to allow us to make the necessary communications to the police headquarters. Without this information, we will not be able to grant you access to the apartment. You must inform us if the number of Guests staying in the apartment exceeds the number indicated at the time of booking; in this case, we will need to update the booking, and you must provide us with the details of the additional Guests also through the check-in procedure. An extra cost will also be required.
2.3 Both you and the other occupants of the apartment must not commit acts and/or behave in a manner that may cause annoyance to other residents of the building and/or neighbors. In particular, organizing parties or events inside the apartment and smoking in its premises are not allowed. The consequences of violating and/or not observing these provisions will be at your expense, and you will therefore be required to indemnify Brera Management srl from any adverse consequences that may arise.
2.4 You and the other occupants of the apartment are prohibited from subletting or granting to third parties, even on a temporary and/or provisional basis, the enjoyment of the property, under penalty of automatic termination of the agreement established upon completion of the booking.

3. Damages, Apartment Return and Deposit, Modifications, Innovations, and Additions
3.1 At the end of the stay, you must return the apartment, furnishings, and equipment in the same condition as they were delivered to you, being responsible for any breakage, deterioration, or destruction suffered by said goods during the occupation.
3.2 You must report to Brera Management srl if there are anomalies, malfunctions, and/or damages. We understand that minor damages (e.g., broken glasses, plates, cups, etc.) may occur during the stay, and it is not our practice to charge costs for such minor damages. You must have the utmost respect for the apartment, its furnishings, and accessories, also to avoid discomfort to Guests who will stay after you.
3.4 You cannot make any modifications, innovations, or additions to the apartment or the existing installations. For modifications, innovations, or additions made without authorization, Brera Management srl will have the right, at its discretion, to restore them at your expense or to maintain them, without owing any amount for any reason.

4. Responsibility
You must act responsibly within the apartment and hereby release Brera Management srl from any liability for direct or indirect damages that may arise, to you and all persons present in the apartment, from the incorrect use of the goods or from intentional or negligent acts by third parties in general. Brera Management srl will also be released, for reasons beyond its control, from any liability for unforeseeable damages to persons or property caused by the structural features of the apartment (such as stairs, railings, mezzanines, etc.), defects in connection, installation or operation of electrical, sanitary, hygienic, heating materials, etc., and their use. Brera Management srl will finally be exempt from any liability, for reasons beyond its control, in cases of ordinary and extraordinary force majeure, and in particular for damages caused by storms, floods, sewer or pipe breaks in the property subject to lease, in the common parts and in the other real estate units of the building.

5. Checkout and ReturnYou must vacate the apartment by 10:00 AM on the day of check-out, leaving the keys in the location indicated in the check-in instructions. You agree to accept the outcome of the inspection carried out by Brera Management Srl regarding the condition of the apartment, its furnishings, equipment, and systems.

6. Lost Items
Items that you have forgotten in the apartment and that are found after its release will be kept by Brera Management srl for a period of 15 days, waiting for your claim of the same, and you will have to bear every necessary cost for their return; after this period, the items will be delivered to the administrative bodies responsible for their custody.

7. Essentiality of Conditions
All the aforementioned conditions are essential and form a single and indivisible context, so that the violation of even one of them will entitle to the termination of the relationship between the parties established upon completion of the booking, with your consequent obligation to immediately release the apartment.

Tourist tax: €6.30 per day per person over 18 until December 31, 2025
Tourist tax: €9.50 per day per person over 18 starting January 1, 2026

For last-minute bookings for the same day, waiting times for check-in may increase based on the arrival time and internal organization.

POLICY ON THE PROCESSING OF PERSONAL DATA

(ART. 13 and 14 EU REG. 2016/679)

Dear Mr./Ms, for the purposes provided under EU Regulation no. 2016/679 on the protection of natural persons with regard to the processing of personal data, we hereby inform you that the processing of the personal data provided by you and acquired by the undersigned Brera Management srl shall be the subject matter of processing in observance of the normative provided under the aforementioned Regulation in observance of the consequent rights and obligations and that

a) DATA CONTROLLER AND DATA PROTECTION OFFICER

The Data Controller is Brera Management srl having its seat in Milano (MI) at Via dell ‘Annunciata 23/1, tax code, VAT number and registration number at the Milan Companies Registry 09261870969. The Data Controller can be contacted at the PEC [certified email] address [email protected]

The Data Controller has not appointed a data protection officer.

b) PURPOSE OF THE PROCESSING

Processing is aimed at:

1. the correct and complete execution of the contract;

2. the fulfilment of obligations provided by law associated to the contractual relationship, such as, by way of non-limiting example, the obligation of public safety related to the communication to the Police Headquarters regarding the details of accommodated clients, obligations of communication to Administrative Entities for the purposes of paying duties and taxes, and so on and so forth;

3. the fulfilment of administrative, accounting and fiscal obligations;

4. the performance of marketing activities through sending promotional and advertising material, including therein any discount codes for future bookings with regard to products and services that are the same as those subject matter of the existing relationship;

5. offering attentive and personalised services, organized by third parties, during the stay, including food services at the Etesian partners spa.

c) METHOD FOR PROCESSING PERSONAL DATA

Processing shall take place on paper and/or computerised and/or electronic means, it is realised through operations, carried out with or without the aid of electronic instruments and consists in the collection, registrations, organisation, conservation, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, diffusion, cancellation and destruction of the data. Processing is performed by the data controller or processors expressly authorised by the data controller.

d) CONFERRAL OF THE DATA AND REFUSAL

The conferral of common and sensitive personal data is essential for the purposes of performing the activities pursuant to point “b)”, numbers 1, 2 and 3, and in the event that the data subject refuses to confer their personal data, such activities could not be completed; therefore consent from the data subject is not necessary for the processing of data for such activities.

e) COMMUNICATION OF THE DATA

Solely the data processors may become aware of the personal data and these may be communicated for the purposes pursuant to point “b)” to external collaborators, to partner of Brera Management srl carrying out food and catering services, third parties supplying specific services or consultancy, public safety authority and public bodies, as well as, in general, all subjects to whom such communication is necessary for the correct fulfilment of the obligations and duties deriving from the contract and for the purposes pursuant, once again, to point “b)”. Personal data are not subject to circulation.

f) TRANSFER OF THE DATA OVERSEAS

Personal data may be transferred to member countries of the European Union or to third countries respect to those of the European Union or to an international organisation, within the context of the purposes pursuant to point “b)”. The data subject shall be notified whether or not a decision of adequacy exists by the EU Commission.

g) RETENTION OF DATA

The data are kept for a period of ten years.

h) THE DATA SUBJECT’S RIGHTS

The data subject has the right:

- to access, correct, delete, limit and object to the processing of data;

- to obtain the data in a structured format of common use and legible from an automatic device, without impediment from the data controller, to send them to another data controller;

- to revoke consent to processing, without prejudice to the lawfulness of the processing based on the consent acquired prior to revocation;

- to raise a complaint to the Data Protection Authority.

The exercise of the aforementioned rights can be exercised by written communication to be sent via pec to the PEC address pursuant to letter “a” or by recorded delivery to the domicile elected by the Data Controller.


The undersigned hereby declares the receipt of the foregoing disclosure document, also on behalf of the other occupants of the apartment, to whom they shall undertake to consign it

CONSENT TO THE PROCESSING OF PERSONAL DATA

The undersigned having been informed regarding:

The identity of the data controller and processing of the data;
The absence of the Data Protection Officer;
The extent of and method by which the processing takes place;
The purposes of the processing to which the personal data are intended;
The right to revoke consent,
as set out under letters a, b, c, d, e, f, h of the disclosure document subscribed pursuant to art. 13 of Regulation (EU) 2016/679 with the subscription of this form

CONSENTS

Pursuant to and by effect of art. 7 et seq. of EU Regulation 2016/679, to the processing of personal data, also special, including as far as necessary, my mobile phone number and my e-mail address, according to the methods and for the purposes set out under letter “b”, numbers 4 and 5, of the informatory document.