GENERAL TERMS AND CONDITIONS FOR BOOKING
The terms and conditions set out below will apply to all bookings, for the entire period of stay, and for all occupants of the booked property.
1. Duration, Check-in, Withdrawal
1.1 The duration of the stay will correspond to the check-in/check-out dates.
1.2 Check-in is available from 3:00 PM to 10:00 PM. Completing the Guest Portal is mandatory in order to best organize your arrival and welcome you to our apartments. Please note that, by law, it is required to register the ID documents of all guests. If documents are not provided, we will not be able to grant access to the apartment.
1.3 For the cancellation of your booking, you must refer to your booking voucher, where the cancellation conditions based on the chosen rate are listed.
2. Payment, Apartment Assignment, Stay Inside the Apartment, and Guest Obligations Regarding It, Utility Costs
2.1 After booking, a voucher will be generated showing the rental costs, the Property Manager's services invoiced to the tenant, the final cleaning costs invoiced by the landlord, the cleaning components relating to linens invoiced by the Property Manager, and the tourist taxes.
2.2 Only the number of people the apartment can accommodate (including children), as indicated in the online descriptive sheet, may stay inside the apartment. When booking, you must communicate the number of people who will stay with you in the apartment. After booking, by completing the check-in procedure or upon arrival with the assistance of Brera Management srl staff, you must provide us with the personal details and identity document number of the main guest and the personal details of the remaining guests, if present, to allow us to make the necessary communications to the police headquarters. Without this information, we will not be able to grant you access to the apartment. You must inform us if the number of Guests staying in the apartment exceeds the number indicated at the time of booking; in this case, we will need to update the booking, and you must provide us with the details of the additional Guests also through the check-in procedure. An extra cost will also be required.
2.3 Both you and the other occupants of the apartment must not commit acts and/or behave in a manner that may cause annoyance to other residents of the building and/or neighbors. In particular, organizing parties or events inside the apartment and smoking in its premises are not allowed. The consequences of violating and/or not observing these provisions will be at your expense, and you will therefore be required to indemnify Brera Management srl from any adverse consequences that may arise.
2.4 You and the other occupants of the apartment are prohibited from subletting or granting to third parties, even on a temporary and/or provisional basis, the enjoyment of the property, under penalty of automatic termination of the agreement established upon completion of the booking.
3. Damages, Apartment Return and Deposit, Modifications, Innovations, and Additions
3.1 At the end of the stay, you must return the apartment, furnishings, and equipment in the same condition as they were delivered to you, being responsible for any breakage, deterioration, or destruction suffered by said goods during the occupation.
3.2 You must report to Brera Management srl if there are anomalies, malfunctions, and/or damages. We understand that minor damages (e.g., broken glasses, plates, cups, etc.) may occur during the stay, and it is not our practice to charge costs for such minor damages. You must have the utmost respect for the apartment, its furnishings, and accessories, also to avoid discomfort to Guests who will stay after you.
3.4 You cannot make any modifications, innovations, or additions to the apartment or the existing installations. For modifications, innovations, or additions made without authorization, Brera Management srl will have the right, at its discretion, to restore them at your expense or to maintain them, without owing any amount for any reason.
4. Responsibility
You must act responsibly within the apartment and hereby release Brera Management srl from any liability for direct or indirect damages that may arise, to you and all persons present in the apartment, from the incorrect use of the goods or from intentional or negligent acts by third parties in general. Brera Management srl will also be released, for reasons beyond its control, from any liability for unforeseeable damages to persons or property caused by the structural features of the apartment (such as stairs, railings, mezzanines, etc.), defects in connection, installation or operation of electrical, sanitary, hygienic, heating materials, etc., and their use. Brera Management srl will finally be exempt from any liability, for reasons beyond its control, in cases of ordinary and extraordinary force majeure, and in particular for damages caused by storms, floods, sewer or pipe breaks in the property subject to lease, in the common parts and in the other real estate units of the building.
5. Checkout and ReturnYou must vacate the apartment by 10:00 AM on the day of check-out, leaving the keys in the location indicated in the check-in instructions. You agree to accept the outcome of the inspection carried out by Brera Management Srl regarding the condition of the apartment, its furnishings, equipment, and systems.
6. Lost Items
Items that you have forgotten in the apartment and that are found after its release will be kept by Brera Management srl for a period of 15 days, waiting for your claim of the same, and you will have to bear every necessary cost for their return; after this period, the items will be delivered to the administrative bodies responsible for their custody.
7. Essentiality of Conditions
All the aforementioned conditions are essential and form a single and indivisible context, so that the violation of even one of them will entitle to the termination of the relationship between the parties established upon completion of the booking, with your consequent obligation to immediately release the apartment.
Tourist tax: €6.30 per day per person over 18 until December 31, 2025
Tourist tax: €9.50 per day per person over 18 starting January 1, 2026
For last-minute bookings for the same day, waiting times for check-in may increase based on the arrival time and internal organization.
